Frequently asked questions

Where my order ships from?

We do quick shipping from our local warehouse in CA and Texas in the state; Richmond in Canada; Germany and Poland in Europe. Domestic shipping usullay takes 3-7 business days. If there was no stock in local warehouses, your order will fulfill by shipping from the warehouse in China. Shipping from China is by air and takes about 10-15 business days.

How to check my order status?

There are two ways to check your orders. 1. We have email notifications to follow up your order. You will recieve an order confirmation after you complete the payment of order. When the order was on the way you will receive a shipping noification. Make sure the email address on the order is active to receive the emails. 2. Register site member is a easy way to check your order. If you made multiple orders from us, it will be easy for you to manager your orders in order history.

Why I did not receive any follow up email from you?

If you did not receive any shipping notification from us, We encourage you to check your promotional folder and spam folder. Our emails do tend to get filtered there by your email provider despite our best intentions.

Why would I want to buy bricks from you? I can find cheaper prices elsewhere.

Mybuildingblocksshop may not be the "cheapest" store. We cannot and don’t want to compete with the resellers who are offering cheaper prices because they evade taxes, send their customers poor-quality products, and don’t care much about the quality of their services. Why do we have so many returning customers? Because We Care About Our Customers. we are spending the time to help customers regarding products, orders, and shipping. Very proud to say our shipping times are among the fastest. Our Google rating, among the best which is 4.5 out of 5.