If you find any missing pieces at any time upon receipt of the package, simply email us with a description or image of the specific block. We will send the replacement to you at NO charge.
When dealing with missing pieces, we would like you to open all the bags, because Lepin makes mistakes sometimes and misplaces some pieces in wrong bags, continue building the model until you completely stop, go through the rest of the instruction manual, send us the photo to report the missing pieces by picture and quantity. As the factory's capacity is not big enough, but there are more and more new sets to be released, it takes them longer than ever to send distributors the replacements, Regarding this situation, we have been trying kinds of ways to get it faster. Therefore it will be appreciated if you can understand it takes some time.